KIP SERVICE SUPPORT
HARDWARE & SOFTWARE PRODUCT SUPPORT
Providing customers with fast, reliable and flexible long-term technical support is important to us – the kind of support you’ve often expected, but rarely received from others. The KIP support organization is a highly skilled, motivated and energetic group that is eager to answer your KIP hardware or software questions.
- Staffed by factory trained KIP technicians
- Telephone support for total KIP product range
- Rapid response times
- Efficient issue diagnosis
- Swift and effective resolution
- Remote printing applications
- Application Drivers
- Connectivity and networking
Please Have The Following Information Available When Requesting Service Support
- Equipment Description
- Serial Number
- Contact Information
- Description of Issue
OnlineCustomers may complete an electronic order form here.
PhoneWhile KIP cannot accept verbal purchase orders, we are available to address any questions or concerns you may have. Call +248.474.2900 / +800.252.6793 for assistance.
Purchase Orders should include:
- Item, quantity & price of each item ordered
- Shipping method & delivery instructions if applicable
- Bill to Customer name, address & KIP account number
Orders received without pricing will require written communication from the customer approving the KIP determined price prior to shipping.